Frequently Asked Questions
Who and What is Superbolt?
Superbolt is your partner in digital signage.
Superbolt is the ideal digital signage platform for creating and distributing content across multiple screens – in one place or around the world. Developed by industry leaders and supported by dedicated people in Australia, Superbolt is your partner in streamlined visual communication.
Mission and Values of Superbolt?
At Superbolt, we believe it’s time for a global digital signage revolution. This is what inspires us every day.
Our Mission
→ Empowering visual communication
Our Values
→ Innovation
→ Agility
→ Simplicity
→ Integrity
Advantageous Features of Superbolt Digital Signage?
In the right hands, digital signage can solve all kinds of problems:
→ Real-time communication over great geographical distances
→ Content scheduling to play content on specific dates, times and events
→ Emergency communications for rapid dissemination of information
→ Content customisation making targeted messages easier
→ Cost efficiency reducing print, distribution operational and overhead costs
→ Connectivity that allows content to play even when offline
→ Brand awareness in the built environment where your customers are
→ A more sustainable way to get your message seen with a smaller footprint
The Superbolt Advantage
→ Smart, scalable, streamlined. Superbolt has been built from the ground up for what our partners need – an intuitive technology that’s cloud-based, centrally-managed and customer-focused.
The Technology
→ Fast
→ Robust
→ Tested
The Platform
→ Easy to create
→ Easy to publish
→ Easy to see results
The Support
→ Real people on call
→ Based in Australia
→ Trusted experts
Why Superbolt is the smart choice?
Designing with people in mind, not technology, our approach is human-centred and customer-focused
→ Everything in one place Create, Schedule and Share all from one platform – anywhere, anytime and simple to use
→ Easy device management, add and remove devices, assign licences and move devices between groups
→ Made for multiple design campaigns ahead of time – you decide what gets shown where and when
→ Transparent Reporting, see how often your content was run, where and when
→ Scheduling made simple, a Gantt chart style scheduler allows you to plan ahead and automatically publish
→ Bespoke solutions, we love problem-solving. Talk to us about your digital signage needs and we’ll design a solution using the Superbolt platform
→ Ongoing Maintenance and Support
Can I use my existing hardware with Superbolt Digital Signage?
Yes, you can use your existing hardware if your hardware is smart with Android Operating System. If not, simply purchase Amazon Firestick (Approved Dongle SRP $69) and download Superbolt App onto your Amazon Firestick.
Please contact our support team https://superbolt.com.au/contact if you required further assistant.
Is Superbolt Digital Signage suitable for different industries?
Yes, Superbolt Digital Signage is suitable for different industries – please click here (https://superbolt.com.au/industries/) to view examples of where this is used
Is Superbolt Digital Signage compatible with third-party integrations?
Yes, Please contact our support team https://superbolt.com.au/contact if you required API or integrations with your software or systems
What kind of customer support is available for Superbolt Digital Signage?
Support channels include email, Zoom or MS Team, Website Contact Us, Phone, Resolution Centre Live Ticket and via resources such as documentation, tutorials and onsite training if required.
Can you cancel Superbolt at any time?
Yes, you can cancel your Superbolt account at any time.
Can I cancel my Superbolt subscription and get a refund?
Yes, if you cancel your subscription before the end of your current billing period, Superbolt will provide a refund for the remaining days. For example, if you cancel a monthly subscription on the 15th day of the month, Superbolt will refund you for the remaining 15 days.
NOTE: This is the only way to cancel your account and end your membership. Signing out of your account or deleting the Superbolt platform doesn’t cancel your account.